How long have you been with Twinings?
I joined Twinings in July 2019.
How have your tea habits changed over the years?
I have become a lot more careful about what temperature water I use to brew the tea leaves. 85°C for white and green tea, 90°C for oolong tea, and 95°C for anything else. At home, I have a temperature-controlled kettle to do the job for me.
What do you wish everyone knew about tea?
Reuse the tea leaves! When brewing a high quality, single origin loose leaf tea, many people do not realise that you can reuse the same tea leaves multiple times. The flavour will be slightly different each time you brew the tea, so you get the full experience. You can save yourself money by doing this too. In China, they use the same tea leaves all day long!
What’s your favourite part of the job?
My favourite part of the job has got to be the tea bar. I love serving customers on the bar, making samples of different teas and getting to share my knowledge with the customers. When it’s quiet, we get the opportunity to make ourselves a cup of tea which is always appreciated!
How do you relax?
I’m a fairly active person. I love going to the gym, running and boxing.
What do you like about living in London?
There are so many hidden parts of London. I have lived here for the past 21 years and am still discovering new bits! When I joined Twinings, I discovered the beautiful Temple Gardens, located just behind the store, where I often go to eat my lunch.
“Isaac worked very hard to ensure all of us had a brilliant time, and that we did.”