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Better Tea, Better Life

At Twinings, we believe that everyone has the right to a decent quality of life. We work to empower women, improve access to water and sanitation, and increase livelihoods in our supply chain, so you can be sure that every cup of Twinings improves the quality of life in the communities we source from.

Lalita is a tea picker who works on a tea garden in Assam, in north-east India, where she lives with her husband and two children. Every day, she picks up to 30kg of leaf from the tea bushes. The leaves are then weighed, collected and brought to the factory for processing.

The tea garden provides Lalita and her family with housing. Adequate living quarters, toilets and drinking water facilities are part of the legal benefits that must be provided to workers in Indian tea gardens. However, due to rising populations on tea estates – in particular, non workers – the industry has not been able to provide satisfactory benefits for everyone. Like many others, Lalita’s family did not have a proper latrine. They had to use a temporary pit toilet made of bamboo, which was not only unhygienic but also offered little privacy, safety and dignity.

Twinings works with producers and partner organisations to accelerate the provision of these basic facilities, by building toilets, improving access to clean water and raising awareness on good hygiene practices on Indian tea gardens.

"With support from this project, we have been able to construct a new toilet and a bathroom unit. My daughter and I are much happier, and we can now take a bath inside a secure bathroom of our own."

To date, 104,625 people have been reached in tea communities in India with our hygiene awareness programme and 8,000 people gained access to sanitary latrines. Access to clean water and sanitation also improves people’s health, through a decrease in waterborne diseases, enabling women to participate in economic activities and therefore empowering them.

This work is part of Sourced with Care, Twinings’ wider ethical sourcing programme, which works to deliver brighter futures for the people growing our tea around the world.

At Twinings, we believe that everyone has the right to a decent quality of life. We work to empower women, improve access to water and sanitation, and increase livelihoods in our supply chain, so you can be sure that every cup of Twinings improves the quality of life in the communities we source from.

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