We'd ask that you only contact us if you have not received your order after the timeframes mentioned above.
- For UK standard deliveries, please allow 7 working days* from date of dispatch to receive your order.
- For UK express deliveries, please allow 2 working days* from date of dispatch to receive your order.
- For international deliveries, please allow 25 working days* from date of dispatch to receive your order.
*Working days are Monday - Friday only. Working days will also exclude public holidays.
Please browse our FAQ's and Shipping Policy to find answers to common questions.
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If you can't find what you're looking for, get in touch with us either by telephone on 01264 313444 between the hours of 9am- 5pm, Monday to Friday or by using the Contact Us form below. We aim to answer all enquiries sent via the contact form within 2 working days. If your enquiry is urgent or in relation to the cancellation/amendment of an order, please contact us by telephone to ensure this is carried out before your order is dispatched.
Contact Us Form:
Please note that all fields marked with a * are mandatory and required for us to respond to queries. This form is case sensitive and cannot accept special characters.