Due to COVID-19 we are currently experiencing a high demand for products and are working closely with Royal Mail and our carriers to get your parcels to you. We apologise for the delay, please bear with us during this time.
For international deliveries, please allow 25 working days* from date of dispatch to receive your order. ONLY CONTACT US IF YOU HAVE NOT RECEIVED YOUR ORDER AFTER 25 WORKING DAYS.
For UK deliveries, please allow 10 working days* from date of dispatch to receive your order. ONLY CONTACT US IF YOU HAVE NOT RECEIVED YOUR ORDER AFTER 10 WORKING DAYS.
*Working days are Monday - Friday only. Working days will also exclude public holidays.
Please browse our FAQ's and Shipping Policy to find answers to common questions.
View all FAQs
If you can't find what you're looking for, get in touch with us either by telephone on 01264 313444 between the hours of 9am- 5pm, Monday to Friday or by using the Contact Us form below. We aim to answer all enquiries sent via the contact form within 2 working days. If your enquiry is urgent or in relation to the cancellation/amendment of an order, please contact us by telephone to ensure this is carried out before your order is dispatched.
Contact Us Form:
Please note that all fields marked with a * are mandatory and required for us to respond to queries. This form is case sensitive and cannot accept special characters.