Due to COVID-19 we are currently experiencing high demand and we are working closely with Royal Mail and our carriers to get your parcels to you as quickly as possible. We apologise for the delay, please bear with us during this time.
19th January 2021 - Royal Mail have informed us of limited services in the following postal code regions due to resourcing issues. We'd kindly ask that you allow an additional 5 working days to receive your order in these areas: E4, CO1, CO2, CO3, CO4, CO5, CO6, CO7, CO8.
We'd ask that you only contact us if you have not received your order after the timeframes mentioned above.
- For UK standard deliveries, please allow 7 working days* from date of dispatch to receive your order.
- For UK express deliveries, please allow 2 working days* from date of dispatch to receive your order.
- For international deliveries, please allow 25 working days* from date of dispatch to receive your order.
*Working days are Monday - Friday only. Working days will also exclude public holidays.
Please browse our FAQ's and Shipping Policy to find answers to common questions.
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If you can't find what you're looking for, get in touch with us either by telephone on 01264 313444 between the hours of 9am- 5pm, Monday to Friday or by using the Contact Us form below. We aim to answer all enquiries sent via the contact form within 2 working days. If your enquiry is urgent or in relation to the cancellation/amendment of an order, please contact us by telephone to ensure this is carried out before your order is dispatched.
Contact Us Form:
Please note that all fields marked with a * are mandatory and required for us to respond to queries. This form is case sensitive and cannot accept special characters.