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Stockists Promotion Terms and Conditions

How to receive Free Twinings Tea for the rest of 2020

This opportunity is open to  national restaurants (including quick-service restaurants), coffee shops and pubs with a minimum of 10 sites all operating in the UK who have not stocked Twinings for the previous 6 months.
 
We want to offer you the chance to switch to stocking Twinings tea for free the rest of 2020 with the hope that we can convince you to stock our brand for a further 6 to 36 months in 2021 and beyond. Full details and eligibility below.
 
By accepting this promotion, you confirm that you have read and agree to be bound by these terms and conditions including the LinkedIn Privacy policy at: https://www.linkedin.com/legal/privacy-policy and the Twinings Privacy Policy (link below).
 
Promoter: The Promoter is R Twining and Company Limited, Weston Centre, 10 Grosvenor Street, London W1K 4QY (the “Promoter”).

Eligibility:

New account customers only – this promotion is open to new account customers:
 
Who do not currently have an account on www.twinings.co.uk AND that have not stocked any Twinings tea in the period 21 April – 21 October 2020.
 
Promotion open to national restaurants (including quick-service restaurants), coffee shops and pubs with a minimum of 10 sites all operating in the UK. These must have no existing affiliation with Twinings.
 
One inquiry is permitted per company and applicants must promptly provide all information requested by Twinings to open an account, demonstrate its eligibility and to qualify for free tea. Account opening process may take up to 2 weeks from first application.  The delivery address for the Free Tea must be within the UK.
 
Named account holder must aged 18 years or over. Only one account per company is permitted.
 
In order to qualify for free tea between new account opening date and 31 December 2020, new account holders must provide Twinings with satisfactory documentary evidence of its Tea Purchases from 2019.  The quantity of free tea provided to new qualifying account holders will be determined on an average monthly basis from the data we receive from your (or via your chosen route to market).
 
Tea Sales data used to calculate free allocation shall include Black Tea, decaffeinated tea, fruit tea and hot water infusions.
 
This promotion is not open to any employees of Twinings or any of their affiliate companies, their families, agents or anyone else connected with this promotion.

Offer Period:

This promotion is available to new qualifying accounts opened between 22/10/20 and midnight on 15/12/20. Please bear in mind that it may take up to 2 weeks to open a new business account from your request. Twinings will advise you of the date the account is deemed open.
 
Free tea allocation will be supplied calculated based on applicant’s previous sales data for the period between the date the new account is deemed open by Twinings and 31 December 2020.
 
Free tea range allocation will be agreed with customers on an individual basis but subject to Twining’s final discretion will generally match account holders’ previous sales data e.g. 70% Breakfast Tea, 10% decaffeinated tea, 20% fruit teas/infusions.

How it works:

We want to talk to you.
 
We’re asking eligible businesses to contact us to discuss how we can get your consumers back through your doors safely. The need to connect over a cuppa is more crucial than ever and we want to help your business through Covid. After you open an account, we’d like to talk to you about becoming one of your regular tea suppliers for 2021 and beyond.
 
If you decide to add Twinings tea to your product range in 2021:
Purchases of Twinings tea may be made via your chosen route to market (‘RTM’).
We would not require you to stock exclusively Twinings teas or to purchase your non-Twinings tea from Twinings or a particular RTM.
 
We may require your authorisation to liaise with your RTM in order to receive details of any 2019 volume purchases of tea. We would not require nor discuss any other information about your account with your RTM, including your supplier(s), pricing, promotional or other commercial details.
 
Any change in arrangements with your current RTM(s) created by this promotion would be a matter between the RTM and you.
 
Subject to the above, qualifying new account holders will be offered free Twinings tea (‘Free Tea’) between account opening date until 31 December 2020 (‘Free Period’). The range of teas supplied free of charge would be selected at our discretion however we want to work with you to find the right range that suits your business. Your first delivery of Free Tea would take place within 2 weeks of our call to finalise delivery arrangements. Twinings would calculate the volume of Free Tea to which you would be entitled on the basis of your purchases of hot tea products (meaning black, fruit and herbal infusion teas) in the period between account opening to 31 December 2020, subject to a maximum of 3 months’ tea supply. We reserve the right to ask you for reasonable evidence to support your previous tea purchasing (or sales) figures. We may adjust the quantity of Free Tea supplied in cases where we in our absolute discretion identify any abnormal volume purchases in the qualifying period or where the size of your business has significantly reduced since that period.
 
Twinings’ decision as to your Free Tea entitlement will be final.
 
All orders for the Free Tea would be agreed with us in advance before the first delivery is made. You may cancel these orders at any time prior to despatch. All supplies of Twinings tea are made on Twinings’ standard terms and conditions of sale in force from time to time.
 
If you are interested in taking advantage of this promotion, please contact  aidan.ledger@twinings.com, as soon as possible to request a new account opening

General terms:

Twinings reserves the right to withdraw this promotion if Twinings, at its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the promotion.
 
In the event of unforeseen circumstances or circumstances outside its reasonable control, Twinings reserves the right to modify or discontinue, temporarily or permanently, this promotion without prior notice.
 
This promotion is in no way sponsored, endorsed or administered by or associated with LinkedIn or any other social media channel.  By entering, entrants acknowledge that LinkedIn bears no responsibility for this promotion and, to the maximum extent permitted by law, entrants release LinkedIn from any liability whatsoever in connection with this promotion.
 
Twinings does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
 
Nothing in these terms excludes Twinings’ liability for death or personal injury caused by its negligence or for fraud, or any other liability that Twinings may not exclude by law.  Subject to that, Twinings and its associated companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this promotion, including any loss incurred as a result of any delay and/or failure to perform any obligation that is caused by:

  1. technical problems of any kind which may limit or prevent any account’s participation in the promotion; or
  2. any other events beyond Twinings’ control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, any account.

If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the remaining other provisions shall continue to apply.
 
Twinings shall use entrants’ personal data for the purposes of administering this promotion, discussing your business and business needs and arranging / administering any deliveries of Twinings products. Please find our privacy policy here https://www.twinings.co.uk/footer-pages/privacy-notice.
 
These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties agree that any dispute or action arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England.
  


Stockists 50% OFF promotion

The promotion is aimed at small businesses (e.g. café owners) that we are looking to encourage to sign up to Twinings’ online shop https://www.twinings.co.uk/food-service/become-a-tea-stockist.
 
The promotion is simply: The first 100 qualifying businesses to create an account with our online shop will receive a discount code that entitles them 50% off of their first 3 orders up to the total order value of £150 (i.e. 50% discount means up to £75 off, so you could receive £150 worth of stock for just £75).
 
Eligibility
 
Open to independently-owned and coffee shops, bars, pubs, restaurants and quick service restaurant operations, in each case with 10 sites or fewer operating in the UK. These must have no existing affiliation with Twinings. One entry permitted per account. The first order must be placed by no later than midnight on 31 October 2020. Promotional period 30 September 2020 to 31 October 2020.
 
New customers only – this offer does not apply to pre-existing customers who already have an account on www.twinings.co.uk
 
How it works
 
Upon opening an account on www.twinings.co.uk, you will be asked to provide your relevant contact details. In order to be contacted about this and other promotions, please ensure you check the box permitting Twinings to sending promotions and consumer marketing emails to you. Twinings will email by no later than 31st October 2020, the first 100 qualifying accounts with a 50% discount code for this promotion. You must use this code to place an order with us by no later than midnight on 31 October 2020 in order to receive the discount.
 
General terms
 
Twinings reserves the right to discount any inappropriate or offensive entries and to disqualify any entries if Twinings, at its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the promotion.
 
Cannot be used against sale products or conjunction with any other promotion or cashback sites
 
In the event of unforeseen circumstances or circumstances outside its reasonable control, Twinings reserves the right to modify or discontinue, temporarily or permanently, this promotion without prior notice.
 
Entrants agree to be bound by the decisions of Twinings, which are final in all matters relating to the promotion. No correspondence will be entered into in respect of Twinings’ decisions.
 
Twinings does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
If your order is cancelled or refunded for any reason, you will receive the original price paid (i.e. the discount will not be refunded to you in cash, credit or equivalent).
 
Nothing in these terms excludes Twinings’ liability for death or personal injury caused by its negligence or for fraud, or any other liability that Twinings may not exclude by law.  Subject to that, Twinings and its associated companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this promotion or accepting any discount, including any loss incurred as a result of any delay and/or failure to perform any obligation that is caused by:

  1. technical problems of any kind which may limit or prevent any account’s participation in the promotion; or
  2. any other events beyond Twinings’ control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, any account.

 
If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the remaining other provisions shall continue to apply.
 
Twinings shall use entrants’ personal data for the purposes of carrying out the promotion, and in the case of data for any account which receives this promotional discount, as set out in Twinings’ privacy notice available at https://www.twinings.co.uk/footer-pages/privacy-notice and further explained in the following paragraphs.
 
Twinings will make the 100 qualifying accounts’ [business/ surnames] and county of residence available on request to anyone who sends a stamped self-addressed envelope to Twinings within 10 weeks of the end of the Promotion Period, as required by the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing.   Twinings may also be asked to provide the same details to the Advertising Standards Authority (“ASA”) who publish and enforce the Code.  This use of winners’ data is necessary for Twinings’ legitimate interests in complying with the Code.  Winners who do not wish Twinings to disclose these details to members of the public who request them, should let Twinings know as soon as possible by emailing: stockists@twinings.com.  Winners may also object to the disclosure to the ASA by emailing the same address, giving reasons.  Twinings will take these reasons into account if the ASA asks for the winners’ details. Please note, however, that Twinings may nevertheless still be required to disclose this information to the ASA. This may happen where, for example, Twinings is required to demonstrate that a valid award took place.
 
These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties agree that any dispute or action arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England.

Q&A – 50% of for 3 months FOR TWININGS STOCKISTS

Q. How do I redeem my voucher?
A. Simply place your order and enter the code that has been sent to you via email in the promotional code box at check out to receive your discount up to a total order value of £150 (£75 will be discounted)
 
Q. When do I have to use this by?
A. This is only available to the first 100 new stockists however please contact us directly if you have any queries.
 
Q. How will I receive my other vouchers for 50% off
A. Your voucher code will be available for a maximum of 3 uses. Expires 31st March 2021.
A. We will send your voucher code at the start of each month via the email you supplied on sign up
 
Q. What products are included?
A. You will be able to select any product from our Trade Lite website which include our Large Leaf Pyramids, Loose Leaf, Superblends and Cold infuse range
 
Q. How do I request merchandise
A. Please contact rtmenquiries@twinings.com for further support
 
Q. I already use Twinings, can I take part in this promotion
A. No, this is for new stockists only who haven’t used Twinings for 6 months.
 
Q. What will I receive after my 50% code expires
A. You will be able to order your chosen products via Trade Lite and please keep an eye out for future promotions


Stockists 40% OFF promotion

The promotion is aimed at small businesses (e.g. café owners) that we are looking to encourage to sign up to Twinings’ online shop https://www.twinings.co.uk/food-service/become-a-tea-stockist.
 
The promotion is simply: The first 100 qualifying businesses to create an account with our online shop will receive a discount code that entitles them 40% off of their first 3 orders up to the total order value of £150 (i.e. 40% discount means up to £60 off, so you could receive £150 worth of stock for just £90).
 
Eligibility
 
Open to independently-owned and coffee shops, bars, pubs, restaurants and quick service restaurant operations, in each case with 10 sites or fewer operating in the UK. These must have no existing affiliation with Twinings. One entry permitted per account. The first order must be placed by no later than midnight on 31 December 2020. Promotional period 01 November 2020 to 31 December 2020.
 
New customers only – this offer does not apply to pre-existing customers who already have an account on www.twinings.co.uk
 
How it works
 
Upon opening an account on www.twinings.co.uk, you will be asked to provide your relevant contact details. In order to be contacted about this and other promotions, please ensure you check the box permitting Twinings to sending promotions and consumer marketing emails to you. Twinings will email by no later than 31st December 2020, the first 100 qualifying accounts with a 40% discount code for this promotion. You must use this code to place an order with us by no later than midnight on 31 December 2020 in order to receive the discount.
 
General terms
 
Twinings reserves the right to discount any inappropriate or offensive entries and to disqualify any entries if Twinings, at its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the promotion.
 
Cannot be used against sale products or conjunction with any other promotion or cashback sites
 
In the event of unforeseen circumstances or circumstances outside its reasonable control, Twinings reserves the right to modify or discontinue, temporarily or permanently, this promotion without prior notice.
 
Entrants agree to be bound by the decisions of Twinings, which are final in all matters relating to the promotion. No correspondence will be entered into in respect of Twinings’ decisions.
 
Twinings does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries.
If your order is cancelled or refunded for any reason, you will receive the original price paid (i.e. the discount will not be refunded to you in cash, credit or equivalent).
 
Nothing in these terms excludes Twinings’ liability for death or personal injury caused by its negligence or for fraud, or any other liability that Twinings may not exclude by law.  Subject to that, Twinings and its associated companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with this promotion or accepting any discount, including any loss incurred as a result of any delay and/or failure to perform any obligation that is caused by:

  1. technical problems of any kind which may limit or prevent any account’s participation in the promotion; or
  2. any other events beyond Twinings’ control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, any account.
 
If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the remaining other provisions shall continue to apply.
 
Twinings shall use entrants’ personal data for the purposes of carrying out the promotion, and in the case of data for any account which receives this promotional discount, as set out in Twinings’ privacy notice available at https://www.twinings.co.uk/footer-pages/privacy-notice and further explained in the following paragraphs.
 
Twinings will make the 100 qualifying accounts’ [business/ surnames] and county of residence available on request to anyone who sends a stamped self-addressed envelope to Twinings within 10 weeks of the end of the Promotion Period, as required by the UK Code of Non-broadcast Advertising and Direct & Promotional Marketing.   Twinings may also be asked to provide the same details to the Advertising Standards Authority (“ASA”) who publish and enforce the Code.  This use of winners’ data is necessary for Twinings’ legitimate interests in complying with the Code.  Winners who do not wish Twinings to disclose these details to members of the public who request them, should let Twinings know as soon as possible by emailing: stockists@twinings.com.  Winners may also object to the disclosure to the ASA by emailing the same address, giving reasons.  Twinings will take these reasons into account if the ASA asks for the winners’ details. Please note, however, that Twinings may nevertheless still be required to disclose this information to the ASA. This may happen where, for example, Twinings is required to demonstrate that a valid award took place.
 
These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties agree that any dispute or action arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England.

Q&A – 40% of for 3 months FOR TWININGS STOCKISTS

Q. How do I redeem my voucher?
A. Simply place your order and enter the code that has been sent to you via email in the promotional code box at check out to receive your discount up to a total order value of £150 (up to £60 will be discounted).
 
Q. When do I have to use this by?
A. This is only available to the first 100 new stockists however please contact us directly if you have any queries.
 
Q. How will I receive my other vouchers for 40% off
A. Your voucher code will be available for a maximum of 3 uses. Expires 31st March 2021.
A. We will send your voucher code at the start of each month via the email you supplied on sign up.
 
Q. What products are included?
A. You will be able to select any product from our Trade Lite website which include our Large Leaf Pyramids, Loose Leaf, Superblends and Cold infuse range.
 
Q. How do I request merchandise
A. Please contact rtmenquiries@twinings.com for further support.
 
Q. I already use Twinings, can I take part in this promotion
A. No, this is for new stockists only who haven’t used Twinings for 6 months.
 
Q. What will I receive after my 40% code expires
A. You will be able to order your chosen products via Trade Lite and please keep an eye out for future promotions

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